Workshop drop-off

For hardware faults that cannot be fixed remotely or at your home. By appointment only.

Dépôt drop-off

For hardware faults that cannot be fixed remotely or at your home. By appointment only - we are not open to the public.

Dropping it off is not always necessary

A large share of problems are solved without moving the machine at all: by remote session if your connection still works, or at your home. Call us first and we will tell you honestly which is quickest.

See remote support Contact us

How it works

You call, and we narrow the fault down over the phone
We agree on a drop-off appointment
Diagnosis, then a quote before any work
Nothing goes ahead without your agreement
We let you know as soon as the machine is ready

The cases that need the workshop

A broken or cracked screen, or one showing nothing at all

A swollen battery, one that no longer holds a charge, or will not charge

A dead keyboard or trackpad, unresponsive keys

A liquid spill - in which case switch off and do not switch back on

A Mac that will not start at all, or that shuts down by itself

SSD replacement or memory upgrade on compatible models

What to bring

Bring the original charger and, above all, write down your account password. Without it we can neither test the repaired machine nor check your data. If your Mac still starts, make a backup before dropping it off - and if you are not sure how, say so and we will take care of it.

Book an appointment

A hardware failure?

Free diagnosis before any quote.

WhatsApp Call us 09 84 57 49 35