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Computer advice
A few simple habits, drawn from what we see most often on call-outs.
Good habits for your Mac
Drawn from what we see most often on call-outs. Nothing complicated, but these habits prevent most emergency calls.
Back up - really
A backup that lives inside the same Mac is not a backup. An external drive plugged in once a week with Time Machine is enough - and check now and then that you know how to restore a file, not just that the light is green.
iCloud is not a backup
iCloud synchronises: delete a photo on the Mac and it disappears from the iPhone too. That is convenient, but it does not protect you from deleting something by accident. Time Machine and iCloud do two different jobs - keep both.
Restart before you panic
A Mac left asleep for weeks builds up small glitches. A full restart fixes a surprising share of slowdowns and display oddities.
Steer clear of cleaning apps
Utilities that promise to speed up your Mac usually do more harm than good: they delete useful files, install themselves deep in the system and are hard to remove. macOS already cleans up after itself. If your Mac is slow, the cause lies elsewhere - we will find it.
Leave some free space
A drive filled to the brim slows everything down: macOS needs room to breathe. Below 10% free space, the trouble starts. System Settings → General → Storage shows you what is taking up room.
Install the updates
They fix flaws that are genuinely being exploited. Contrary to popular belief, a Mac is not invulnerable - it is simply targeted less often. Putting updates off indefinitely amounts to leaving a door open.
An old Mac is not a dead Mac
On many pre-2016 models, moving to an SSD and adding memory makes the machine feel new again, for a fraction of the cost of replacing it. Ask us before you buy.
Watch out for heat and dust
Racing fans, a case too hot to touch, a swelling battery: these are signals, not quirks. Prolonged overheating damages components, and a swollen battery eventually distorts the case or the trackpad.
Passwords and your Apple Account
Keep them somewhere other than a sticky note: the iCloud keychain or a password manager. A lost Apple Account can leave a Mac unusable, and nobody - not even Apple - can get around it.
In doubt? Call before you act
The diagnosis is free. One wrong move made in a hurry often costs more than the original fault.
Contact us